Last updated: 8 September 2025
1. Who we are
This Privacy Policy explains how VibeTracker Inc. (“VibeTracker”, “we”, “us”) collects, uses and protects your personal information when you use our website vibetracker.com, the Spiral Vibe Tracker mobile application, and our products and services (together, the “Services”).
Company: VibeTracker Inc.
Registered address: Bergseweg 24, 4921 PS Made, Netherlands
Chamber of Commerce (KVK): 91237742
VAT ID: NL 865590837 B01
Email: hello@vibetracker.com
We are committed to handling your information responsibly and in compliance with applicable U.S. federal and state laws.
2. What information we collect
We may collect the following categories of information:
- Identifiers and contact details: name, email, shipping/billing address, account details.
- Commercial information: orders, payments, fulfilment details.
- Device and usage information: IP address, browser type, app usage, analytics.
- Wellness data you choose to input: vibrational awareness, mood logs, reflections.
- Health integrations (if you connect Apple Health, Google Fit, etc.) — processed only with your permission.
- Communications: customer support, surveys, feedback.
We do not knowingly collect information from children under 13 years old without verifiable parental consent (see section 8).
3. How we use information
We use your information to:
- Provide, deliver and maintain our Services.
- Process transactions and fulfil orders.
- Improve, personalise and develop new features.
- Communicate with you (updates, marketing, support).
- Comply with legal obligations.
- Conduct research and analytics.
4. Sharing information
We may share your information with:
- Service providers (IT hosting, fulfilment, payments).
- Professional advisors (legal, financial).
- Law enforcement or regulators when legally required.
- In connection with mergers, acquisitions, or sale of assets.
We do not sell personal information for monetary consideration. We may share information for targeted advertising or analytics — see section 9 and your rights under CCPA/CPRA.
5. Your privacy rights (California and other states)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA):
- Right to know what personal information we collect, use, disclose, and share.
- Right to delete your personal information.
- Right to opt out of sale or sharing of personal information.
- Right to correct inaccurate information.
- Right to non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at hello@vibetracker.com. We will verify your request consistent with applicable law.
Other U.S. states may provide similar rights (e.g., Colorado, Virginia, Connecticut, Utah). We will honor these rights as required.
6. Data retention
We retain information as long as needed to provide Services and as required by law. For example:
- Orders: up to 7 years for tax/accounting.
- Account data: until deletion request.
- Marketing: until you unsubscribe.
- Technical logs: up to 12 months.
7. Security
We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, alteration, or disclosure.
8. Children’s privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have collected such data, we will delete it promptly.
9. Cookies and tracking
We and our partners use cookies, pixels, and similar technologies to operate our Services, perform analytics, and deliver relevant advertising. You can control cookies through your browser settings and opt out of certain targeted ads through industry self-regulatory programs (e.g., DAA, NAI).
10. Changes
We may update this Privacy Policy periodically. Updates will be posted on this page with the updated date.
11. Contact us
For questions or privacy requests:
VibeTracker Inc.
Registered address: Bergseweg 24, 4921 PS Made, Netherlands
Chamber of Commerce (KVK): 91237742
VAT ID: NL 865590837 B01
Email: hello@vibetracker.com